Telephony

TAKE ADVANTAGE OF THE POWER OF THE TELEPHONE . . .

The most accessible form of remote data transfer and control continues to be through the telephone. Telephony technology allows the user to interact with a computer through their telephone. Voice boards for multi-line processing and telephony functions installed on a personal computer provide a powerful means for remote communications to any application.

Automated telephony applications allow users to input or retrieve data, initiate an outbound fax and record or retrieve voice mail. Telephony applications can also provide automated outbound and paging services that keep you informed of any changes in operating status during your absence.

The Ibridge professional team can develop customized telephony applications that function as a completely stand-alone system, or as an interface to existing applications.

THE SKY'S THE LIMIT...

TECHNICAL SPECIFICATIONS

• Easily integrated into existing databases.
• Intuitive, easy to use screens developed in Microsoft Visual Basic.
• PC based.
• Network aware.
• Several layers of internal security are available.
• Uses relational database technology.
• Standard SQL queries allow distribution of data to all departments.
• ODBC compliant.
• Interface capability to existing company database(s).
• Supports multiple simultaneous analog phone line access.
• Bi-directional exchange of real-time data.
• Capability to record and retrieve voice mail.
• Outbound calling and/or paging on specified events.
• Fax on demand capability.
• Auto-attendant feature provides call forwarding capability.
• Pre-recorded automated operator menus and messages provided.
• Email on demand.

Copyright Ibridge Inc., 2008